Ecommerce Retail Responsiveness During the Holidays [INFOGRAPHIC]

With Black Friday and Cyber Monday roughly two weeks away, most online retailers and Ecommerce marketers are in the thick of their annual holiday preparations and promotions. Everything becomes busier and more hectic for retailers during the holidays, and that includes customer service inquiries and interactions. For online retailers, a large chunk of these customer … Read more

The Online Buyer’s Journey [INFOGRAPHIC]

Today, the journey a shopper takes on their way to making an online purchase is far from linear. So many variables exist that it’s nearly impossible to pin down a specific route a user takes from click to conversion. Fortunately, folks in the E-commerce marketing space have mountains of data at their disposal that gives … Read more