Learn why users cancel their subscriptions with exit surveys, offer renewal discounts to stay, and track your subscription churn rates to help you retain more customers and increase customer LTV.
Bills on a yearly recurring basis

About the RetentionKit

Create custom cancel experiences to retain more customers for WooCommerce subscriptions.

Understand Why Customers Cancel with Surveys

Poll your customers before they cancel to understand why they want to leave. Use this information to improve your store and reduce churn.

Allow Customers to Skip Their Next Renewal Instead of Cancelling

Give customers the option to skip their next subscription period and allow them to automatically resume afterwards. 

Give Customers Renewal Discounts to Stay

Give customers discounts on their next subscription to keep them retained. Create different discounts per subscription product or product category.

Track Subscription Retention Stats & Survey Responses

Your analytics dashboard show you total retention and churn statistics. View statistics per survey and see a log of all survey responses.

Enrich Your Klaviyo Win-back Flows

Create targeted win-back flows based on the customer’s cancellation reason with our Klaviyo integration.

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Bills on a yearly recurring basis
Current Version: 1.0.0
Minimum Requirements
PHP Version: 7.0 or higher
WordPress Version: 5.0 or higher
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