Troubleshooting the Better Subscription Switcher Plugin

Common Problems and Solutions:

Troubleshooting Layout Issues:

  1. Test on different devices
  2. Clear all caches (plugin, hosting, CDN)
  3. Check if theme overrides templates
  4. Verify CSS not overriding layout
  5. Test with default WordPress theme

Settings Not Saving

Common Causes:

  • Browser caching issues
  • Server permission problems
  • Plugin conflicts
  • WordPress database issues

Solutions:

  1. Clear browser cache and refresh
  2. Try in private/incognito browser window
  3. Deactivate other plugins temporarily
  4. Check server error logs
  5. Verify WordPress file permissions

Text Changes Not Appearing

Common Causes:

  • Caching plugins storing old content
  • Theme override issues
  • Translation plugin conflicts

Solutions:

  1. Clear all caches (plugin, hosting, CDN)
  2. Check if theme overrides templates
  3. Disable translation plugins temporarily
  4. Verify settings are saved correctly

License Activation Issues

Common Causes:

  • Incorrect license key entry
  • License already used on maximum sites
  • Server connectivity issues
  • Expired license

Solutions:

  1. Double-check license key for typos
  2. Contact support to check license status
  3. Verify server can connect to licensing server
  4. Renew license if expired