• Products
  • About
  • Results
  • Articles
  • Contact

WooCommerce Expert Maintenance & Support Services

Let us tackle your WooCommerce site maintenance and help you solve your technical challenges. Get reliable WooCommerce support and custom development services from a senior level development team.

WooExpert badge

Save yourself the frustration of trying to fix WooCommerce Support issues. Let our team do the heavy lifting.

As official WooCommerce Experts, we help WooCommerce store owners of all sizes manage, build and grow their shops. Our hand picked team of WordPress expert developers are highly seasoned in building and customizing WooCommerce sites. Wether you need help setting up a new shop, fixing a broken site or are starting a new subscription service, we’re here as your dedicated WooCommerce support system.

Get Reliable Help

WooCommerce support just a phone call or email away

Verified Expertise

Vetted and verified Woo professionals

VIP Service

Dedicated account manager & fast response

Peace of Mind

Expert help in your corner when you need it most

Save yourself time, money and energy by getting things done right the first time.

Save time trying to find reliable freelancers who know what they’re doing. As your expert WooCommerce support partner, we help you cut overhead, provide better value, and do a better job overall.

Our premium WooCommerce maintenance and support plans include...

From small theme tweaks to full on custom plugin development, we handle it all.

Plugin & WP Core Updates

Bi-weekly plugins, theme and WordPress core updates.

Secure Backups

Secure off-site backups up to 3x daily.

Speed Optimization

Site performance improvements and monitoring.

Security & Malware Protection

Regular security audits to make sure your site is safe and secure

24/7 Monitoring

We'll monitor your site 24/7 and make sure you stay up

Broken Link Scans

Regular scanning and fixing of broken links to improve SEO.

Dedicated Success Manager

Direct communication to someone on our team that supports you.

Monthly Site Reports

Full site update, performance, security and WooCommerce reports.

Getting expert WooCommerce support is easy

From sign up, to submitting tasks via our dedicated web portal.

Sign Up

Choose a pricing option below to get started.

Kick-off Call

Your success manager will reach out to you after sign up to schedule a discovery call.

Setup

We’ll install our monitoring software to keep track of your site’s health.

Success

Submit your tasks via our web portal and We’ll get your tasks taken care of.

TESTIMONIALS

What Our Clients Say...

Plans & Pricing

Starter

$ 299 Monthly
  • Up to 2 hours dev time
  • Plugin, theme & WP core updates
  • Secure off-site backups
  • Performance optimization
  • Security hardening
  • 24/7 security & uptime monitoring
  • Broken link scans
  • Support portal
  • Monthly reports

Pro

$ 599 Monthly
  • Up to 4 hours dev time
  • Daily site & order testing
  • Code change tracking with GIT
  • Dedicated success manager
  • Monthly check-in meetings
  • Plugin, theme & WP core updates
  • Secure off-site backups
  • Performance optimization
  • Security hardening
  • 24/7 security & uptime monitoring
  • Broken link scans
  • Support portal
  • Monthly reports
Popular

VIP

Contact For pricing options
  • 10 dev hours or more / month
  • Dedicated Slack channel
  • Quarterly technical audits
  • Bi-weekly meetings
  • Daily site & order testing
  • GIT theme version control
  • Dedicated success manager
  • Plugin, theme & WP core updates
  • Secure off-site backups
  • Performance optimization
  • Security hardening
  • 24/7 security & uptime monitoring
  • Broken link scans
  • Monthly reports

Frequently Asked Questions

You can submit any design, development or technical related task or issue. We’ll let you know if your tasks can be done with your current plan. If not, we’ll provide you an estimate on whatever overage costs.

It usually takes anywhere from 24-48 hours for each task to complete, but it depends on the complexity of the task.

It usually takes anywhere from 24-48 hours for each task to complete, but it depends on the complexity of the task.

We run plugin, theme and WordPress core updates every 2-3 weeks. However, if there is an emergency security update, we will process it within 24 hours.

We automatically update non-critical plugins on a scheduled basis.

For critical plugins, themes and WordPress core we’ll back up your site and then test the updates on your staging site first. After we’ll test to make sure nothing has broken. We then update on your production site and run a round of testing afterwards as well.

If for whatever reason something has broken during updates we will attempt to fix it and if this is not possible, we will roll back to a previous plugin version or backup.

Plugin, theme and WordPress core updates are included in your plan and are separate from development time.

If for whatever reason something has broken during updates that we need to fix, this time will be counted towards your monthly development time.

We will notify before any work exceeds your monthly allotted dev time. In such case, you can decide to stop the work, upgrade your plan or order more development time at a discounted hourly rate.

Our standard working hours are from 8am – 6pm PST but luckily for you, we’re a global distributed team. This means we monitor our emails throughout the day and night and we will respond to your request within 24 hours.

We give all of our clients a special emergency only number to contact us in case of such issues. If there’s an emergency issue, we’ll usually respond within a couple hours (even during off days).

Yes! Please contact us to discuss yearly discount options.

 

Our terms for support plans are month to month. There’s no commitment beyond that and you can cancel at anytime, but we’d be heartbroken if you did.